On-board solutions for oil and propane delivery and service

Mobile Service

Field Services Management Solution

Abilis Energy Mobile Service allows you to equip your service professionals with the tools and information they need to become efficient and mobile centers of operation. Mobile Service establishes a business life-line that integrates field transactions into the back office. This reduces errors and eliminates lost information. It’s like having your technician in the office and in the field at the same time.

Coupled with the Abilis Energy Dispatch system, Mobile Service allows your dispatcher to view the technicians status, perform schedule changes and conduct technician data and work order searches; all in real-time. 

Main Features

  • Real-time work order acknowlegement
  • Invoice printing
  • Signature capture
  • Flagging customers for follow-up
  • Scan part bar codes for faster invoice building
  • GPS van tracking 
  • Real-time technician status and location
  • Schedule management
  • Perform searches by technician or work orders

 

Mobile Service Benefits

  • Increased number of calls per day
  • Reduced use of paper
  • Increases cash flow by invoicing in the field
  • Decreases service invoice data entry in the office
  • Sending and receiving work orders and customer information in real-time, increasing efficiency
  • Decreases follow-up time with real-time communication of completed work
  • Quick and complete resolution of service issues
  • Sell new products and services during service calls
  • Meet and exceed customer service expectations

Mobile Service Benefits

  • Increased number of calls per day
  • Reduced use of paper
  • Increases cash flow by invoicing in the field
  • Decreases service invoice data entry in the office
  • Sending and receiving work orders and customer information in real-time, increasing efficiency
  • Decreases follow-up time with real-time communication of completed work
  • Quick and complete resolution of service issues
  • Sell new products and services during service calls
  • Meet and exceed customer service expectations